Enokart is a delivery service which enables customers to buy products from local stores. Our fleet of drivers will deliver the products in no time.

The idea initially came from a discussion about starting a business from a group of high school tech nerds. Little did we know, we were unconsciously solving a childhood problem of being sent to the grocery store by our guardians 😅. We initially started working on the service in late 2017 and the first version was launched in 2019 and also shut down. 5 years later, we've relaunched!

Ordering is easy with Enokart! You can use our mobile app available on Android (iOS coming soon) and web. You enter your location, we scan for stores around your community. Select products and place an order. We will then alert the store and a driver to pick your order!

We have a variety of shops on the platform. These include grocery shops with a catalog of different product categories, butcheries, bakeries, fruit and veg shops and even stationery shops for kids!

We can deliver anytime of the day, however it all depends on the time schedules that the shops operate.

Tipping a driver is completely up to you. 100% of the funds go to the driver minus transaction fees from our payment partners.

We currently do not have a feature to tip a shop, however we are looking into implementing it.

We do not have a minimum spend, it is all dependent on the shops.

Currently you can't collect your order alone.

You can cancel an order as long as there's no driver picking it up yet. Please contact support@enokart.com

We try our best to make sure we give you the best experience. If an order is late try contacting the delivery driver or store to give you an update. Or you can contact support@enokart.com.

If you realize there's something wrong with your order whilst the delivery driver is still around, please alert them and they'll handle the problem. If the problem is out of their abilities, contact us support@enokart.com.

You can contact the rider to alert them, however the waiting period is 12 mins max. Beyond this it is the driver's right to return the order to the store where you can collect it by showing the shop your order number. Please note that the order will still be charged.

Interesting question, we are looking into how we can implement that with efficiency in mind. Be on the lookout!

To keep our service running, each order has the following fees: 1. Service fees - This is a tiny fee we charge for each order made on our platform to help us maintain the service. 2. Delivery driver fees - This is a small fee to compensate for the amazing driver who gets your order for you! You're free to tip them too! 😉

To make a payment you need a bank card to complete an online transaction.

We do not accept cash for the sake of efficiency and safety of drivers, however we are looking into ways of accepting it, without the compromise of safety and efficiency.

We do not store your bank details. We have a payment partner that handles the payments made on our platform.